SHIPPING & RETURN POLICY
NextGen Necessities LLC DBA Dapper and Dazzle
Shipping & Return Policy
Processing & Shipping Times
At Dapper & Dazzle, we strive to process and ship your orders as quickly as possible. Please review our shipping details below:
• Processing Time: Orders are processed within up to 3 business days before being shipped.
• Shipping Time: Orders typically arrive within 8-11 business days after shipping.
• Shipping Regions: We currently ship only within the United States.
• Shipping Carriers: All orders are shipped directly from our suppliers in China via supplier-determined carriers.
• Tracking Information: All shipments come with tracking for real-time order updates.
Shipping Rates
• Free Standard Shipping on all orders over $100.
• Flat Rate Standard Shipping: $5 per order.
• Expedited Shipping: Currently, we do not offer expedited shipping.
Lost, Stolen, or Damaged Packages
Dapper & Dazzle offers Worry-Free Delivery protection by Seel to cover lost, stolen, or damaged packages. If your package is affected, please reach out to Help@dapperandazzle.com for assistance.
Order Cancellations
• Customers may cancel their order within 12 hours of placing it.
• Once an order is processed for shipping, it cannot be canceled.
Return & Refund Policy
We want you to love your Dapper & Dazzle experience. If you’re unsatisfied with your purchase, please review our return and refund guidelines.
Return Eligibility
• Customers have 30 days from the date of delivery to request a return.
• Items must be returned in their original packaging and in unused condition.
• Final Sale Items: Products marked as Final Sale are non-returnable and non-refundable.
Return Process
1. To initiate a return, email us at Help@dapperandazzle.com with your order number and reason for return.
2. Customers are responsible for return shipping costs.
3. Once the return is received and inspected, a refund will be issued.
Refunds & Store Credit
• Refunds will be issued as store credit or to the original payment method.
• Refund Processing Time: Most refunds are processed by the next business day after receiving the returned item.
• Defective or Incorrect Items:
• If you received a defective or incorrect item, please email photo proof to Help@dapperandazzle.com.
• Refunds for defective or incorrect items may take up to three business days.
• In certain cases, we may require the product to be sent back—Dapper & Dazzle will cover return shipping in these cases.
Chargebacks & Disputes
Dapper & Dazzle is committed to customer satisfaction. If you experience an issue with your order, please contact us at Help@dapperandazzle.com before filing a dispute or chargeback. We are happy to assist and resolve any concerns directly.
For further assistance, feel free to reach out to our support team at Help@dapperandazzle.com.
Updated: February 19, 2025